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Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: September 1, 2026 | Last Updated: September 1, 2026

GreenMore Technology ("GreenMore", "we", "us", "our") respects your privacy and is committed to protecting the information you share with us. As a specialized manufacturer and supplier of BIPV solar roof tiles, solar power systems, and energy storage solutions, we understand that our distributors, installers, EPC contractors and end users entrust us with sensitive business and personal data — and we take that responsibility seriously.

This Privacy Policy explains what information we collect, how we use it, the choices you have, and how we keep it secure — across our website www.gmsolarkit.com and all related business interactions.

Privacy at a Glance

No Sale We never sell your personal or business data
30 Days Maximum response to data rights requests
GDPR Aligned Rights framework for EU & international partners
4 Regions Europe · the Middle East · the Americas · Africa

1. Who This Policy Applies To

This policy applies to any individual or organization that provides information to GreenMore through our website, email, exhibitions, or other business channels, including:

Distributors & Dealers

Partners who resell GreenMore products in their regional markets.

Installers & EPC Contractors

Professionals who install and commission our solar and storage systems.

Website Visitors & End Users

Individuals browsing gmsolarkit.com or submitting inquiries through our channels.

2. Information We Collect

We collect only the information necessary to provide our products and services. The table below summarizes what we collect and why.

Category Examples Typical Source
Contact information Name, company, email, phone, business address Inquiry forms, emails, exhibitions
Account information Login credentials, order history, communication records Partner portal, order system
Technical data IP address, browser type, device info, cookies Website analytics, server logs
Business data Project requirements, specifications, technical configurations Sales and support interactions

3. How We Use Your Information

We use the information collected for the following specific purposes:

Order & Inquiry Processing

Process quotations, orders and project specifications for BIPV solar tiles, solar power systems and energy storage products.

Technical & After-Sales Support

Provide installation guidance, warranty handling, remote diagnostics and troubleshooting for deployed systems.

Partner Communication

Share product updates, order status, firmware notices and relevant business information with registered partners.

Service Improvement

Analyze usage patterns and partner feedback to improve website experience, product design and customer service quality.

Legal & Regulatory Compliance

Meet obligations under applicable trade, tax, export control and data protection laws in each operating jurisdiction.

Partner Training & Enablement

Organize product training, technical workshops and certification programs tailored to partner needs.

4. Information Sharing

Our core commitment: We do not sell, rent, or lease your personal or business information to any third party.

We may share your data only in the following limited circumstances:

Regional Service Partners

With authorized distributors and installers in your region, strictly to fulfill orders or provide local installation and service support.

Logistics & Payment Processors

With freight forwarders, customs brokers and payment gateways necessary to complete shipments and transactions.

Legal & Regulatory Requirements

When required by law, regulation, legal process, or a verifiable government request in any jurisdiction where we operate.

Protection of Rights & Safety

To protect our legal rights, privacy, safety, or that of our partners, including enforcement of agreements and fraud prevention.

All third parties receiving your data are contractually bound to handle it in accordance with applicable data protection standards and only for the specific purpose stated.

5. International Data Transfers

As GreenMore operates globally across Europe, the Middle East, the Americas and Africa, your information may be transferred to, and processed in, countries outside your home jurisdiction — including China, where our headquarters is located.

Adequate Safeguards

We rely on Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by applicable data protection authorities.

Explicit Consent

Where local law requires explicit consent for cross-border transfers, we obtain it before the transfer takes place.

Equivalent Protection

Recipients of your data are contractually required to provide a level of protection equivalent to the standards described in this policy.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements. The table below summarizes typical retention periods:

Record Type Typical Retention Period
Active inquiry and order records Duration of relationship + 7 years
Warranty claims and technical logs Up to 25 years (aligned with the solar tile linear power warranty)
Financial and tax records 7–10 years per applicable jurisdiction
Website analytics and cookies Up to 24 months, subject to browser preferences
Marketing communication preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized. Business records are retained for the duration of our commercial relationship plus any applicable warranty or regulatory period.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

Technical Measures

TLS encryption for data in transit, encrypted storage for sensitive records, role-based access control and regular security patching.

Organizational Measures

Staff confidentiality agreements, data protection training and least-privilege access policies for internal systems.

Breach Response

In the event of a confirmed data breach affecting your data, we will notify affected partners without undue delay, in line with regulatory requirements.

While we take reasonable measures to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where no legal basis for retention exists.

Right to Restrict Processing

Request limitation of how your data is used in specific circumstances.

Right to Data Portability

Request transfer of your data to another controller in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including marketing communications.

How to exercise your rights: Email us at export@gmsolarkit.com with the subject line "Data Rights Request". We will respond to verified requests within 30 days. No fee is required unless requests are manifestly unfounded or excessive.

9. Cookies

Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. Types of cookies we use:

Strictly Necessary Cookies

Essential for website functionality such as session management and security. Cannot be disabled without affecting site operation.

Analytics Cookies

Help us understand how visitors use our website so we can improve performance and content relevance.

Preference Cookies

Remember your regional settings, language and display preferences for a personalized experience.

Your Choices

You can control or disable cookies through your browser preferences. Note that disabling certain cookies may limit website functionality.

10. Children's Privacy

Our website and products are intended for business and professional audiences. We do not knowingly collect personal information from children under the age of 16 (or the applicable age of consent in your jurisdiction). If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete the information.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes:

Website Notice

An updated "Effective date" will be posted at the top of this page.

Direct Notification

Significant changes will be emailed to registered partners before they take effect.

Continued Use

Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

Frequently Asked Questions

Does GreenMore sell customer data to third parties?

No. We do not sell, rent, or lease any personal or business information. Data is only shared in the limited circumstances described in Section 4, and always under contractual safeguards.

Is GreenMore GDPR compliant?

Our privacy framework is aligned with GDPR principles, including data minimization, purpose limitation and data subject rights. European partners can exercise the full range of rights described in Section 8.

How long is my data kept?

Typically for the duration of our business relationship plus applicable warranty or regulatory periods — see Section 6 for a detailed retention table by record type.

Can I request deletion of my data?

Yes, subject to legal and contractual obligations. Email export@gmsolarkit.com with "Data Rights Request" and we will respond within 30 days.

Is my data safe when transferred internationally?

Yes. We use Standard Contractual Clauses and equivalent safeguards for all cross-border transfers, as described in Section 5.

How do I unsubscribe from marketing communications?

Click the "unsubscribe" link in any marketing email, or email us directly. We will process your request within 10 business days.

What happens if there is a data breach?

In the event of a confirmed breach affecting your data, we will notify affected partners without undue delay and provide guidance on protective steps, in line with applicable regulatory requirements.

Who can I contact with privacy concerns?

Email export@gmsolarkit.com with the subject "Privacy Inquiry". Our team will respond within 5 business days.

13. Contact Us

For privacy-related inquiries, data rights requests, or to contact our data protection team:

Email

export@gmsolarkit.com

Subject: Privacy Inquiry / Data Rights Request

Website

www.gmsolarkit.com/contact-us

General inquiries and contact form

Registered Address

No. 8 Yongchu Road, Nanjing, Jiangsu, China

GreenMore Technology Headquarters

Related Pages

About GreenMore →

Company profile, mission, certifications, and quality commitment.

Vendor Consolidation →

Streamlined procurement and unified sourcing framework.

Service & Support →

Technical support, warranty service, and partner assistance.

Contact Us →

Reach our sales, support, and privacy teams directly.

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