Service & Support

At GreenMore we know that high quality products are only the beginning of a relationship. Comprehensive and professional services and support are the key to building a long-term and stable cooperative relationship. As a company focused on manufacturing energy storage systems, we are committed to providing customers with one-stop energy solutions from project initiation to long-term operation and maintenance.

Professional pre-sales consultation

Our team of experts is made up of senior engineers and industry consultants with a wealth of experience in energy storage. Whether you are a home user planning an efficient home energy storage solution or an industrial and commercial customer preparing a large-scale energy storage project, our team can provide in-depth and professional advice. Based on an accurate assessment of your energy needs and combined with different application scenarios, we will recommend the most suitable home energy storage system (such as wall mounted and stacked energy storage batteries with specifications such as 3KWh,5KWh,10KWh,15KWh,30KWh) or industrial and commercial energy storage system (such as 50KW/100KWh,125KW/215KWh,15MW/30MWh and other commercial energy storage cabinets, solar energy storage systems) to ensure that each of your investments can reap the maximum value.

Strict quality control throughout the entire process

From the initial concept of product development, through every process on the production line, to the rigorous testing before delivery of finished products, our team strictly follows the leading international standards and controls product quality in every aspect. Our bi-directional energy storage converters, integrated photovoltaic and energy storage devices, energy storage battery packs, and energy storage system integration products have not only gained a good reputation in the domestic market, but have also stood the test of the market in many countries and regions, such as Germany, Italy, Belgium, the Netherlands, Japan, Pakistan, Mexico, and Africa. Some of our products have been successfully applied to national key projects, which is not only a high recognition of our product quality, but also a source of motivation for our further progress.

Efficient project implementation and installation guidance

For photovoltaic power stations, energy storage power stations and other projects, we provide full-process EPC general contracting services from investment, development to construction. Our project team has rich project management experience and can efficiently coordinate resources from all parties to ensure that the project is completed on time and with quality. During the project implementation process, we also provide customers with detailed installation guidance, send professional technicians for on-site training, help the installation team become familiar with product features and installation points, and ensure that the project is successfully implemented and quickly put into use.

Thoughtful after-sales and technical support

Customer support is an important part of our service system. We have established a global support network so that you can enjoy timely and efficient technical support wherever you are in the world. If you have any problems using the product, simply call our customer service hotline and our after-sales team will respond quickly and solve the problem for you as soon as possible through remote diagnosis or on-site service. We also offer customers regular product maintenance services to extend product life and ensure that the energy storage system is always in the best possible condition.

Personalized service customization

We understand that each customer's energy needs are unique. That is why GreenMore is committed to providing personalised services and customising exclusive energy storage solutions based on your specific needs. From flexible adjustments to system configurations to personalised combinations of service packages, we can meet your diverse needs, help you easily achieve your energy management goals and create a trusted green energy partnership.